After-sales

Published on Author Suchen

After-sales is the provision of services, support and spare parts after making an initial sale. This OCCURS Often in the provision of complex machinery requires regular service qui Such As motor vehicles .

References

  • David Brock (2009), Aftersales Management , ISBN  9780749458614
  • Michael Baumbach, Alexander T. Stampfl (2002), After Sales Management , ISBN  3446219021